@smooklu has some great recommendations! Also, make sure that your phone/tablet is on the same network as the camera with bridge. If you can’t get the sensors setup you should definitely contact Wyze:
1 (844) 999-3226 or (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Online at: www.Wyze.com/support
Just wondering… when you’re in the Wyze app and go to add a new device to the bridge and select the cam to connect the sensor, do you hear “Wyze bridge is ready to connect” announced from the cam? You should hear this announcement before you stick the pin in the reset hole.
In semi related news, the new bulb I got today connected quickly as always. So there’s that. I was just really hoping to use the motion sensor in conjunction with it in my laundry room. Automatic lights when my hands are full? Yes, please!
I just read another thread on here where someone was able to connect, but they did something with the button on the bridge. I might give it another go later or tomorrow morning before I call Support. Worth a shot, right?
Got my ticket started. Since I work during their open hours, I had to settle for email.
[Wyze Ticket 783612]
I DID read in another thread that sometimes taking the batteries out of the sensors overnight did the trick (or replacing the batteries altogether), so while I wait for support, I’m leaving the batteries out and removed the bridge. Might buy some replacement batteries either way, couldn’t hurt to have some around.