Wyze sense issue

I was desperately hoping that Wyze fixes the issue I have with my Wyze sense. I provided all data and information received. Was following up with support in the resolution and here is their final response!!!
Can you believe that!!!

Arnie (Wyze)

Sep 16, 2020, 12:18 PM PDT

Sincerest apologies for the inconvenience.

We really want to help you out. However, it appears the circumstances at the moment prevent us from doing so — sincerest apologies for the inconvenience.

Do message us further if you have any other concerns and we’ll help you proceed. Thank you!


Arnie | Wyze Wizard

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Nice. Customer service bonus for “Wyze Wizard Arnie”.

I didn’t start using my sense products yet but if you post details maybe some of the forum folks can help you out…

1 Like


Gwendolyn (An employee from WYZE) has replied to your post in another thread. I am going to close this one to keep everything in one place.