I spent the last hour setting up my new home monitoring system directly connected to router as the instructions recommend. Now I need to move the Sense Hub to a central location where it will need Wi-Fi - but there’s no way to set this up!! The WiFi status field is blank and disconnecting the hub just results in “offline”. Direct setup never asked me about WiFi.
The only action I can see (IF it works…) is to delete the device, unplug the cable, and start all over again - but it warns me that I’ll lose everything I’ve done so far if I do that!!
Can I add WiFi to an existing installed hub? (how?)
Can I reset the hub without a re-install?
Will I really have to re-install all my devices, rules and setup if I reinstall the hub?
Does the install process work on WiFi only? (Direct did not give me a WiFi option)
I called support but wasted 30 minutes convincing them that WiFi is even supported at all! They had no answers.