Wyze Person detection has not been working this morning for me on both my V2 and V3, is anyone else having this issue?
Same here. Just motion. No person, packsge, nor sound detections.
more details in this thread
My person detection has stopped working on all 4 of my cameras. My subscription is still active. I have logged out of the app and logged back in and even followed a post on what to do if it stops working with no avail. They will show motion but no longer recognize a person or notify me of AL events. It didn’t work at all yesterday and still isn’t working today. I’m waiting for support to open but does anyone have any suggestions or is this happening to anyone else?
presently waiting for support to see if it can be escalated.
Welcome @andrewmccarty27 !
4/10/21 5:37 PM PT - We have worked our way through the backlog and notifications and tags should be working properly now. If you are still having trouble with your Wyze devices, please reach out to Wyze Customer Support .
4/10/21 2:20 PM PT - We have identified the root cause of the AI tag issue and are working through the queue of notifications that were not sent earlier. You will be able to use filters and view which videos were tagged with person detection during the impacted time. You may r…
Bebow
April 18, 2021, 6:15pm
5
My cam plus person detection hasn’t worked properly for over a week now, I usually can get it to work for a few hours then it goes out again. Very frustrating!
My cam plus person detection is also not working. You would think they would have a solid product before charging for it. Not working since my trial period ended and paid for it.