Wyze Pan Cam not recording

[Brlepage]

Welcome to the community!
A lot of people have been having this issue…

Pan cam keeps restarting every few minutes

I dont know that a firmware update will fix this, but hopefully it can at some point. I requested a new camera and even my new one does the same thing. Like you I have tried several different sd cards. Sadly either have to wait until an improved version comes or they do an update. For now I built a motor that rotates into a metal box and placed my regular wyze camera on that. It’s just constantly panning but its better than nothing.

Micro SD cards not recognized

Even being a maven, I still do not own a pan. It’s never suited my needs. sadly I don’t think I would be much help to you on this one except for knowledge on SD cards which we have just checked off. I would like to say thank you though for doing the due diligence and looking at the card and debunking that as a possible issue. Let me hit up my amazing friends and maybe they have some sort of information on this that I am not privy to or have missed. The maven’s do a heck of a lot of reading. …

Constant yellow light with error code 90.

I first stuck the sad card in but it said no sd chip. I then upgraded the firmware and still the sad card doesn’t work. I removed the sad card and now get error code 90. I’ve rebooted the camera numerous times. I deleted the Wyze app and redownloaded it from the App Store. When I ran the app to setup the camera, the name that I had given it in the old app was still there. And it still can’t connect. It is 2 feet from the router.

@Masonfamily

I tried so many different cards. It works fine for a day or two then it needs reset and everything is erased… No video on the card but event pics still in the file system if I check the card on a PC.

If you’ve tried everything you might have to contact Wyze.
As @tomp said:

@tomp

Try using the phone contact option. I have had occasions recently to need support and used that option. I was impressed each time-a few minutes hold, good conversation with, each time, a sharp tech person and on-the spot resolution.
Best wishes!

I’ll tag the @WyzeTeam and @UserCustomerGwen on this one. Hopefully they’ll be able to help!