Wyze Palm Lock Fails To Open When Arriving Home

Wyze App
,
1

For some time now, moths, my Palm Lock has stopped opening when I arrive home. Using my palm is fast so I haven’t complained until now.

Not sure what changed. I saw a similar post back in June but it reports it was fixed with apo 3.16 (I believe).

I am using app 3.23.03.

Lock is firmware 1.2.6

2

I would contact our support team about this issue. Could you also send in a log and post the log number here.

Support: 206-339-9646 or support.wyze.com

Submit a log: Account > Wyze Support > Submit a log

3

Sent email tonight and also submitted logs: 2604517