Hey! I know a lot of you have been asking about the USB port on the Mesh Router Pro. I talked about it briefly in a “behind the scenes” marketing video because I was the champion of getting this USB port added to the router’s design. I was SO stoked to bring the NVR / MaxDrive feature to market and pushed all the teams as hard as I could to make it happen. After over a year of trying, our team was, heartbreakingly, unable to get the feature to work with our cameras. I’m so sorry for getting everyone’s hopes up with my statement in that video, and I want to make sure that anyone who purchased the Pro version of the router solely for the USB port has a chance to get taken care of. Please contact support and work with one of our Wizards to see how we can help you. Thanks so much.