Yes, leaving the door open or leaving the door closed but unlocked will drain the battery. Our Wyze lock has built in sensor so it will be constantly reporting the door/lock status. This is the main cause of the battery drain we have seen right now.
5 Likes
I’m glad to see that this will be addressed @JonathanF . During the day, I leave my lock unlocked as I work from home and sometimes I’m in and out a lot. It’s nice to have the sensor know when its open or closed (although that doesn’t seem to impact whether or not the lock will turn to the lock position ¯_(ツ)_/¯ ) but it’s not worth it, for me, to have it kill the battery. Perhaps if that could be toggled in the software? Turn open/close sensor on/off?
2 Likes
I have an August lock that looks almost the same shape as the Wyze lock and also used 4 AA batteries. I didn’t have to change batteries yet since October 2018. So the batteries for Wyze lock should last at least a year.
Yes hopefully this will be addressed very soon. Part of the reason I live in Florida is because of the beautiful weather so leaving my door unlocked in both open and closed positions is very frequent. I might uninstall it and just put the thumb plate back on until this is fixed because I’m not going to be changing batteries every week.
1 Like
I thought the batteries were supposed to last 6 months? I had to replace my set a month after installing the lock. I checked today and my second set is already at 20%. That means at this rate I will be going through 80-90 batteries a year… what is causing my batteries to drain at such an alarming rate?
How are your batteries faring?
2 Likes
Not long
I’m at 64% after about a month on my second set. Wyze said that leaving the door closed but unlocked for link periods goes through batteries much faster and they are working on a firmware fix for that in an upcoming update. That’s the case with mine, our door is usually only locked either when we’re not home or when we go to bed. Other than that, most days it’s unlocked all day.
3 Likes
I found out pretty quickly from reading other message boards that one thing that will cause the batteries to drain very quickly is if you leave the door open and unlocked with the auto-lock feature turned on. The position sensors built into the lock are constantly checking the door’s open or closed status and discharge the batteries rapidly. I live in Florida, we like to keep our doors open a lot here lol. My temporary fix while Wyze works on a solution has been to turn off auto-lock but leave auto-unlock turned on. In the short term that is OK - I don’t really mind locking the door as I leave. The unlock feature is fantastic for my purposes. After just over a week of doing this my batteries are currently at 91%. That still won’t give me the hoped for 6 months or more between battery changes, but it’s a darn sight better than having them go dead every week to 10 days lol.
I installed my Wyze lock on March 18th and had to replace the batteries on April 6th. I have left my door in the unlock position once in a while, but not that much. Hope they fix this soon.
1 Like
It appears that turning off the auto lock feature helps reduce battery drain for those of us who like to leave the door unlocked or open. I know it wouldn’t be OK for everyone, but I don’t have a problem manually locking the door when I leave. For me the auto unlock feature is the one that has to work or I wouldn’t keep the product. Trusting they will fix the auto lock portion of it eventually. I have seen some messages in the forum that what really drains the battery fast is when the door is left unlocked or open it is constantly checking the door position sensor to decide if the door is open or closed. Hoping that by turning off auto lock the sensor is now not scanning all the time, seems to have helped quite a bit.
1 Like
I’ve never enabled auto lock and my last set of batteries is also down to 30% after a few weeks. If I remember correctly, @JonathanF said that leaving the door unlocked even while closed for long periods is draining the batteries even with auto lock disabled. They said it would be addressed in a firmware update. We almost never keep our door locked during the day, only when we leave or at night.
2 Likes
@JonathanF any ETA on when this firmware update will be released? Thanks!
2 Likes
I am having this issue also. I am only getting about 2 weeks from alkaline batteries. It is telling me again today I need to change them. This will be the 4th set of batteries since the end of January! The lock is on the pedestrian door to my garage which in the daytime stays in the unlocked position. Locking the door to a closed garage doesn’t make sense as we go in and out to access our freezer.
I’m no longer having a battery drain issue after installing the lock to my front door, and now stays closed/locked 99% of the time.
Does your Kwikset actually lock and unlock the deadbolt automatically or just release the pin and then you have to turn the knob to lock or unlock the deadbolt? A lot of designs out there just release a pin inside the lock then you have to manually turn it and those use very little battery power compared to the ones that actually use a motor to drive the lock itself open or closed.
1 Like
I can’t speak for anyone else’s Kwikset, but ours does.
1 Like
Aside from an auto-unlock issue with two people arriving home I haven’t really had many issues with the lock at all. I have had it installed since January and the battery just hit 23% yesterday. With that being said, that is when I started having issues. Auto-unlock seemed to take a longer amount of time. The door sensor stopped knowing the position of the door so it would never auto-lock when the door closed. I would manually lock the lock and would still get alarm after 10 mins that the door was still open. It would never show that the door was actually closed the entire time I was out of the house. I replaced the batteries and re-calibrated the lock and all is well again but it seems at least from my experience that once the batteries get into the low 20% range the locks functions seem to diminish.
1 Like
Same problems here with lock. I hope Wyze is still working on a solution.
I found that either leaving the door closed but unlocked, and leaving the door open caused excessive battery drain. Apparently due to the door position sensor constantly checking the status. Since I did not care very much about the auto-lock function I disabled it and found my battery life improved quite noticeably, though I doubt very much I would have gotten six months out of them. Here in semi rural Florida leaving the door unlocked and much of the year open is a pretty normal way of life. Wyze definitely needs to figure this part out.
I understand all the fixes people have tried, but I just hope wyze is working on a solution to give us some options. I would rather have features that I can disable to get longer battery life, etc. I do not want to use auto lock, and I could live without knowing if the door is open/or closed, as my door will always be closed unless I am actively walking through it.