hi, my wyze lock just auto unlocked in the middle of the night…
the auto unlock feature hadn’t been working for one or two days, it has happened before so I didn’t pay attention. but tonight i ve been home for more than 3 hours, and suddenly I hear the beep and the door unlocked, i opened the app and there it was, the event registered as an auto unlock, so now i’m worried, fortunately I was awake when it happened but what if it keeps happening…
That has happened to me a lot since the last app update. I sent in logs they recommended I turn auto-unlock off until they figure it out. It will lock its self after 10 minutes if the door isn’t opened. Go into lock settings-devise info and submit a log. Under agent name put Jonathan Feng.
I’ll play Steve Jobs for a minute.
Unlocking automatically is actually a feature of the Wyze door lock. It is designed to prevent damage to the lock during a home invasion. Think of it this way; if your door was locked and someone had to kicked it in then you would have to replace your lock and probably your door. You’re welcome World now everyone call me a genius.
