Wyze Lamp Socket V2 AP_LSV2 bluetooth WILL NOT CONNECT

Wyze Lamp Socket V2 AP_LSV2 bluetooth WILL NOT CONNECT. Says an app is needed to connect. What other app is needed beside the Wyze Android app? Using BETA WYZE APP FIRMWARE v3.8.0(b705) on Samsung Tablet A8 and 3.7.8.702 on Samsung Cell phone S20. Will not pair either way.

More detail about what you’re actually attempting (specific steps you’re taking) might be helpful for understanding the problem.

Are you trying to add a Lamp Socket v2 as an accessory? This product doesn’t work as a stand-alone device but is an accessory for compatible cameras. What happens if you navigate to a compatible Cam’s  Settings ➜ Accessories ➜ Lamp Socket v2?

Thanks for answering. I am attempting to attach a Wyze cam V4 to the Wyze Lamp socket V2. I have tried several times and when I get to the part in the app where it says to connect the Bluetooth, it will not connect. Even though I go to settings on my tablet and start Bluetooth search, it shows the socket Bluetooth AP_LSV2, but when I try to get it to connect, it will not and a window pops up saying I need an app to connect. Now updated Beta app firmware to BETA APP version V3.8.0(b706) . When I navigate to Settings ➜ Accessories ➜ Lamp Socket v2, on the camera I am trying to connect to _Wyze cam V4, it shows the part of the app where it says install a Lamp Socket V2, even though I have gone through this several times before. It is as if I have not done the steps for connecting the Lamp Socket at all, which I have done several times now. Including factory reset both cam and socket.

I’m still not sure what you’re doing.

It’d been a while since I’d set up one of these, so I did a factory reset on a Lamp Socket v2 (which was already attached to a Cam v4) and went through setup for it with a different Cam v4. I don’t usually have Location enabled on my phone (Google Pixel 4a running Android 13) but turned that on before starting because that’s often required for Bluetooth discovery. I also had Bluetooth enabled but this is almost always the case because I frequently use Bluetooth headphones with that phone.

In the app, I navigated to this test Cam v4’s  Settings ➜ Accessories ➜ Lamp Socket v2 ➜ Install a Lamp Socket and then walked through that process. I skipped the installation tutorial. When asked if I wanted to power a Wyze Cam with the socket, I skipped that part, too. I told the app that the camera was already set up and selected No, Finish Installation when asked if I wanted to install another socket, eventually getting to the screen that said “Installation Complete” in the title and “You’ve successfully installed your Wyze Lamp Socket v2!” That’s the screen that told me the next phase would be to pair the lamp socket with the device and the Wyze app.

When I continued through there (tapping Next a few times), I got to the “Searching for your device…” screen which transitioned to “Pairing your device…” and then “Select your network”. Then I selected my Wi-Fi’s SSID and continued on. After that, the app presented me with a list of compatible Wyze Cams that I already have installed so that I could choose one to pair to the Lamp Socket v2 (even though I had initiated the process from a Cam v4’s Settings). After making the selection, I was able to finish the setup and prompted to go to the Lamp Socket v2’s settings. There I could test and configure the socket.

At no time did the app prompt me to connect anything directly to Lamp Socket v2’s Bluetooth radio or show me any kind of Bluetooth radio identifier. I do see “AP_LSV2_############” (where “#” is a hexadecimal digit) listed on the MAC line when I navigate to that Lamp Socket v2’s Device Info after it’s been paired to the Cam, but I’m not seeing any of the prompts you’re mentioning and have no idea why you would even use your tablet’s Bluetooth settings to search for this device, because that’s not how Lamp Socket v2 is designed to work.

For grins (trying to figure out what you’ve been doing), I factory reset that same Lamp Socket v2 again (!) just so it would be disconnected from the Wyze app and so I could open Android’s Bluetooth settings and tap Pair new device. At that point “AP_LSV2” immediately popped up in Bluetooth device discovery, so my phone definitely sees the socket as a broadcasting Bluetooth device, but that is not at all how I would even attempt to add such a device to the Wyze app.

I think that you’re trying to use your Android device’s Bluetooth settings to connect the Lamp Socket v2. Please don’t do that. If I were you, I’d factory reset the Lamp Socket v2 and try setting it up as a Cam accessory the proper way: wholly within the Wyze app. If that continues to fail, then please consult the article I just linked as well as others within that same Troubleshooting section of the Help Center and then feel free to come back with other questions.

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