Wyze is offline and can’t reset

Cameras
,
4

And if running setup on one does not help. Restart your entire network. And when we say your entire network always, always like this:

  1. Turn off your router/unplug power.

  2. Turn off/unplug power to your cable modem. Give it 2 minutes or so.

  3. Plug your cable modem back in and wait at least two minutes for it to boot, and obtain an IP address from your ISP.

  4. Plug your router back in and let it connect to your cable modem.

  5. After a minute or two, check some of your other non-Wyze devices to see if they are back up on the Internet.

  6. Now close your Wyze app and reopen it. Wish a fresh “open”, its polling for signals and connections to your camera and sensors.

Rule of thumb with Internet. Always before you start trying to find a cause some place else? Restart everything. Get a fresh ISP/Internet connection and ALWAYS from the outside to the inside. Always from the ISP towards your house to your desktop/laptop/tabet/WiFi device. Think of it like your car? Car won’t start, but it cranks? Do we have gas? Check the most straight forward highest level or where the source is. Hope this helps.

7.  Now try adding that one Wyze device going through setup again as Carver suggested.    I like his idea for first because it saved you time.
1 Like