Have you contacted Support and opened a Support Ticket?
Outside of the reports in this thread, I have seen no other reports of this thumbnail issue anywhere in the forum and I read just about everything.
As I posted above, I am running the VDB on current FW with the latest Production App on an Android 13 Moto G and have never received a sideways notification thumbnail.
I was hoping a moderator such as yourself would have brought the issue up internally since you are fully aware.
Mavens and Moderators arenāt internal. We are customers and Wyze users just like you. We only have one method to escalate anything, and that is when there is a Customer Support discrepancy that needs further review by one specific person at Wyzeā¦ And we donāt even know who that person is. We just have a flag to plant on the ticket number.
Doorbell V2 having a similar issue. I found turning off the smart AI detections and going to ārecord all motion eventsā fixed the issue. It now sends notifications to my phone.
Itās not a real fix though. I pay $130 a year for the service I want it to work.
Having the same issue with mine. No event detections or notifications