This problem was picked up on the latest iteration of Fix it Friday for action by Wyze. They are requesting logs. Suggest all affected follow the link to the Wyze post and supply the requested info in reply.
Hi, everybody!
Let’s get ready for the Fix-It Friday follow-up! We have a fresh batch of issues to chase and we had some ties in some of our communities. Since our list was a bit low last week, we decided to take the tied entries in each case. Thank you for voting!
Here’s what we’ve got for the month of May:
Forum - Cannot select Wyze Cams when building Alexa Routines in the Alexa app
Reddit - Wyze Video Doorbell is getting stuck on 3/3 instead of displaying the live stream
This is a known issue and we’re working on it! Please send in logs using the following instructions and post the log numbers here if you’re experiencing this issue:
Account > Wyze Support > Submit a Log > Make sure you select your affected device and describe the issue in the description field. Giving the date, time, and time zone that you ran into the problem will help us locate the relevant area of the log more quickly!