Wyze color bulbs not working with Amazon

My Wyze color bulbs all stopped responding to Alexa 4 days ago. I have disabled and reenabled them multiple times. Customer service had me send a log. I’m told this is being investigated and monitored. The color bulbs I own that are a different brand still work. I’m hoping for a quick fix from Wyze, but I just spoke to someone who told me I’m likely on hold until the next update. I’d appreciate some concrete information and a time frame for the Wyze fix.