Wyze Cam will not show event - tries to sell me cam plan trial

When I look in “Events” I see numerous listed for 2 of my cams. When I open the event page there is a blurry image of a room (not ours).
When I click the ‘Play’ icon I get “See events Video” and a split-screen shot of a swimming pool (also not ours),
With a sales pitch for a Free Trail for a camera plan.
How do I make these two cameras act like the rest and just show me the freaking motion detected?
(BTW- “In App Notifications” is OFF)

Based on this description, it may be default imagery in the app. But let’s be sure about this. Please contact our Security Team immediately so we can take a look. We take reports like this seriously. Here is their email:


Thank you for posting!


6 posts were split to a new topic: Can’t view Cam v2 events