Hi, I have two wyze cam v2 and one wyze cam pan. Two of them (wyze cam and wyze cam pan) do not connecting. One wyze cam is getting connection and working fine with the same network. I did all wyze service recommendation but till now without success. I change the router still the same situation. Any advice. Thanks

Welcome to the community! Have you tried factory resetting the cameras? That might help. https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwhfeozTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkib2h0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzE0ODQ1MTEtSG93LXRvLWZhY3RvcnktcmVzZXQteW91ci1XeXplLUNhbS12MS12Mi1vci1QYW4GOwdUOg5zZWFyY2hfaWRJIilkYzJhM2I2Ny1kZTc3LTRmNTktYjNlNS1iZmZhMGJkZmRhMmIGOwdGOglyYW5raQk%3D--7b715397644553fbf816c25c8974705dd9a9512a

I have done several times factory reset but the same situation. I did yesterday flashing firmware. It works to wyze cam and working fine while the wyze cam pan restarting all the time after flashing firmware. I don’t know what to do.

Are you using an SD card with your Pan? This might be the issue! [image] Camera won't connect if SDcard installed Cameras I have a interesting one… one of my cameras (I have three) will not let me see the video if the sd card is installed. It just says on the app it can’t connect to it. I have tested it at least three times and every time I take the card out it works again. I also have tried 2 different SD cards with the same result.

Yes it was installed sd card. I just removed it and start all over again intallation procedure but without success. Camera all the time restarting and connection failed. I did hard reset too.

It sounds like you’ve tried everything! There are a lot of other people having the same issue. I would contact Wyze. [image] Wyze Cam Pan NO longer connects, keeps restarting / resetting over and over Cameras Few months ago was just one… Now, both of my Wyze Cam Pan have gone offline If plugged, both cameras start the reset process, “click, whole turn to one side, whole turn to the other” again and again and again When trying to setup everything goes fine until the “QR Scanned” Cam says “QR Scanned” Pnone goes to “Connecting …” screen wait just a few seconds and… cameras start the reset process, “click, whole turn to one side, whole turn to the other” again and again and again Meanwhile, …

Wyze cam v2 and wyze cam pan not connecting

Cameras

Brlepage June 14, 2020, 1:28pm 4

Are you using an SD card with your Pan? This might be the issue!

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Wyze cam v2 and wyze cam pan not connecting

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