So i’ve had my Wyze cam for a couple of years now and since i’ve been a customer for awhile have been opted into the free premium features of the wyze cam.
I just had to switch wifi networks as i was upgrading my connection at home, and had to reinstall my cams again (as there is no simple way to change the network within settings) now i’m receiving a message saying that i will only receive Wyze premium for an additional 14 days now, despite that this is an old camera. Is there anyway to update this information? This appears to be doing this with every camera i reinstall on the account.
Welcome to the Wyze community @Rylee76!
Go to the Wyze app, then account, then Cam Plus. You should be able to add the Cam Plus license back to the cameras.