We’ve seen many users are having issues with motion trigger and event videos on the WCO. We made a quick tutorial video that can help with quick troubleshooting. Click here to watch - If the video does not play, copy and paste this URL to your browser “ 20200814_154142 (1) ” A few things …

Yup, checked the albums for each camera and not one video… Ever!

Thanks for joining the forums and welcome aboard. The SD card in the cam itself is for scheduled time lapse and travel mode recordings. I know it seems counter-intuitive, but it’s well documented. WCO FAQ Page

I’m having the same trouble. Wyze sent me a replacement outdoor camera and I set it up yesterday. Nothing has changed from the first outdoor camera. No motion detection (although if I am watching it on my phone, the green rectangle shows up as cars and people go by), no video recording. I’ve got an…

Have you watched this video from the main post ? 20200814_154142 (1)

[image] kirstin: although if I am watching it on my phone, the green rectangle shows up as cars and people go by), no video recording When you are actively live viewing the camera, the motion detection is disabled. Do check out the video @WyzeDongsheng linked above for a good run through.

[image] Base Station Backup, do you need sd card in the Outdoor cam too? Cameras Interesting. When I look at the storage I just see 0.2MB consumed despite having the video on for months. Do you have an SD card on the camera as well? I dont see any videos being stored …

Where exactly did you place the SD card?

I have looked in the Doorbell’s album and there is nothing there at all which makes sense as it has no storage (SD card)

Thanks for your feedback, Omgitstony. I know that the camera won’t record if I am watching through the app. :slight_smile: I mentioned watching through the app to demonstrate that the camera does recognize motion by showing the green rectangle, but I get no notifications nor event recordings when I…

I’m not sure why you are talking about a doorbell? I thought this was a thread about the outdoor cam? My outdoor cam has an sd card spot, the sd card is in, app says it is in.

Wyze Cam Outdoor - Not recording motion - Troubleshoot with WYZE

Lifestyle

gooday February 26, 2021, 9:19pm 417

I dont see any videos being stored as well. There’s another thread about the same

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Outdoor Cam NOT detecting or recording motion Power & Lighting not-platform-specific	274	15916	October 31, 2021
Outside cams are not notifying me or recording motion now Cameras cam-outdoor-v1	88	3721	October 12, 2021
Cam outdoor Cameras support , android , important	552	23225	October 18, 2022
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Wyze Cam Outdoor - Not recording motion - Troubleshoot with WYZE

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