Every morning upon start up the image is bad, I have to reset the cam to get a good image.
How can I remedy this? Imhave two other OG cams which work fine.
My only guess is that it is having trouble coming fully out of “night mode”.
Can you give more info on what you mean by “start up” - are you powering it off at night and back on in the morning? What do you mean by reset, reboot in the app or unplug/replug?
Odd, “reset services” should mostly just be related to settings and detections and not the actual image.
How long do you wait after powering on to see if it refreshes and works on its own? I’m wondering if it just happens to fix itself during the time you’re doing the reset services.
I have not had thepatience to see if it will “fix” itself. i’ll give it a try inthemorning.
The camera is on a timer and starts up before I turn on my iPad monitor. It has never been “fixed” in that interval.
Is it a digital or analog timer? Honestly neither is really ideal for a device like this, digital is a little bit better (similar to a smart plug) but still not good to just “yank the power”.
“Reset services” implies there is some connectivity issue between the cam and the wyze servers. That could be because it suddenly loses the connection and requires sort of a “nudge” from the reset to force it to retry, otherwise you’re waiting for some sort of timeout to expire.
Are your other cams that work fine also on timers?
I would try setting an automation to turn the cam off and on for you and ditch the timer - yes the cam is still technically on and receiving power, but very minimal. Or if you want it totally off, set the automation to happen like 5 or 10 mins before the timer switches it off, then 5 to 10 mins after it switches on in the morning, which may help prevent that “hard interruption” also. That’s sort of like using “shutdown” on a computer instead of just pulling the power plug.
I suspect that image you’re seeing is the “dying snapshot” from when the cam shut down.
I let the camera alone waiting for it to correct, it did so after about an hour. I was wrong when I said the cameras were on timers, they are run by wyze automations. I deleted them and rewrote them and everything worked well this morning.
Odd. So the cam was showing that it had been turned on, but just had that static image? I guess as long as it’s fixed can just chalk it up to a glitch. The “reset services” may have worked too, since that basically re-synchs everything between the cam and Wyze’s servers (including automations).
imo what you are seeing is a spider web picked up by the IR lights at night and the camera tries to focus on it but because it is so close it shows as a white blob. I have this problem all the time from spring to fall.
As daylight increases the camera turns off the IR lights and the web is no longer an issue.
You can test this by turning on the camera flood light and you should see other things + the web.
It seems like you are right! The problemsome camera had the IR light on while the other two did not. All is well now. Thanks to all.
Good call @TerryL. Once a cam goes into IR mode, it takes a decent amount of light to bring it out. Sort of like car headlights, it tends to “stick” until it is really bright. I’ve disabled “night mode” on most of mine since I have enough ambient light in most areas.
But the couple that do use it require occasional cobweb removal. Even my ones that are mounted near an outdoor light, in non-night mode I have to go remove them from time to time. The light reflection (regular or IR) really makes them show up.
In my case the cameras are at a rural recreational property so I need the IR/night vision.
Worst case is when a web forms and its windy. The movement of the web under IR results in motion alerts. If I’m away I have to turn off the IR until I return and clean the web.
Yeah even a slight breeze will do it for me, even in non-IR with just the reflection of the lights at my door. They have a knack for dropping a string right in front of the cam.
Maybe wyze should come up with something like headlight wipers for the cams 