I have gotten my Wyze Bulbs in the mail today and I am not able to complete the setup. It gets stuck on the finishing setup step. I have followed all the steps in the app, as well as power cycled my android phone, the blubs, as well and the router. The only thing about my setup is I am running the Beta app for android, v2.4.82. I have uninstalled the app and re-installed. Cleared the cache. Made sure the my 2.4Ghz network was the only one used by my phone, If you need any further information, let me know.

I was having the same issue as well. After a lot of experimentation I found that the issue was that pairing wouldn’t work when I had mobile data enabled on my phone. As soon as I disabled mobile data before starting the pairing process, all pairing was successful. As an FYI, from my experimentation this is what I learned: WPA key length does not matter (I tried several lengths and nothing changed) Having an SSID that uses both 2.4GHz and 5GHz does not matter (I tried disabling 5GHz and nothing changed) Having the SSID broadcast or not does not matter (I tried both with broadcast enabled as well as disabled and nothing changed) If the phone is connected to 5GHz during the pairing, it doesn’t matter, as long as 2.4 GHz is available (I tried pairing with the phone on 5GHz but the bulbs connecting to 2.4GHz and nothing changed) As soon as I disabled mobile data on my phone, pairing always worked regardless of any of the above settings I do not have Google Wifi but based my experimentation it wouldn’t appear to matter. I do have an Android phone. Not sure if these results are specific to my config. Perhaps a Wyzer (no idea if that’s what Wyze folks are called :slight_smile: ) can comment. It seems like this should be able to be worked around in the setup or at least have the app check for this setting directly or indirectly. Hope this helps!

I seem to have trouble doing these bulbs too. I have done 3 so far, and every one of them has been difficult. Make sure you have 802.11G enabled on your router. I think that the “G” is the key. A lot of people just leave “N” enabled because they don’t think they will every use the others. You still have to turn off mobile data on your phone like you said you did. It is tricky to connect to that temporary bulb WIFI SSID in time too before it times out. It should not be this difficult, all the other products are easy so far (well I have not tried one of their A/C plugs yet). I just setup a Wyze motion sensor and Wyze bulb to trigger “ON” when movement is sensed, and it works great. It goes off after it ceases motion. This is great for that hard to reach light switch!

The setup procedure is ridiculously convoluted and it might help explain why these bulbs are so reasonably priced compared to others like them.

I had the same problem and fought it for a long time but no luck. But then i read here about how many ip slots I had available. I checked and I had 50 slotted for devices. I increased it to 70 and my bulb linked up like nothing had been wrong. So just go to your router settings and increase the number of allowed IP address your router can use. I bet it will work.

Make sure the router is not set to "N " only on the 2.4 I had the problem with connection but I changed the router setting and the bulbs are set up again like before…

Had same problem. Found out it has to do with the number of up address our foyer is set to. Mine was 50 so 50 devices when I tried to ad another bulb, it kept timing out. Once I changed my router to 70 up address, I was good to go. Everything worked like a charm. Hope this helps. Marv

Yes, be sure you check off the possible interferences on this list: [image] Wyze bulb setup Power & Lighting As a WiFi device the Wyze Bulb will have a lot of the same general caveats as the Plug. That said, if you are having setup troubles, make sure none of these things are interfering: To start, if you are on iOS 13, confirm that you are using the most recent version. Also, iOS 13 users should update to version 2.5.53 or above of the Wyze app using the Apple App Store. iOS 13 won’t allow the app to see your local networks if location services for the app are turned off. You can turn the location …

Hey, Did you tried with iPad? i had same issue with iPhones and tried with iPad and it worked in seconds. Good luck!

i had same pairing issue with iPhones and tried with iPad and it worked in seconds. Good luck!

I didn’t read every post here but read many and tried the suggestions. Finally deleted the wyze app on my phone (android), reinstalled it, and then it worked perfectly. I was already on the latest release of the app before I deleted it.

Wyze Bulb: unable to finish pairing, Connection timed out

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Newshound October 10, 2019, 11:05pm 133

Yes, be sure you check off the possible interferences on this list:

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Wyze Bulb: unable to finish pairing, Connection timed out

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