Ok, I really need help here! My three Wyze Cam Outdoor V1s have begun doing the impossible.
I have them set ONLY for PERSON detection. No Vehicle. No Package. No Pet.
Yet, somehow, incredibly, EVERY NIGHT, I get PET notifications that wake me up in the middle of the night when the raccoons, possums, cats, etc. make their nightly treks through my back yard.
Iāve double- and triple-checked the notifications setting for each cam (see screenshot for one of them), but it doesnāt seem to matter. Iām getting PET notifications anyway.
This is starting to take a toll on my health because it takes me so long to get back to sleep.
WYZE , PLEASE FIX THIS AS SOON AS POSSIBLE!
Iām using the 3.0 Beta app, but I believe this glitch started happening shortly before that update. Iām not positive about that.
I would have reported sooner but it was only happening sporadically back then. Now itās pretty much every night.
I suspect the problem is the notification setting āDetects Wyze AI Events.ā That probably notifies if any of the AI objects are detected, not just those set to record.
You may be rightā¦I donāt understand why Wyze never upgraded the Outdoor V1 cam firmware to add the ability to notify for each of the AI categories separately. I think every other Wyze cam has this capability.
I turned off the āDetects Wyze AI Eventsā setting and ran a testā¦the cam did detect me as a person when I walked past, but I did not get the notification (which defeats the purpose of having the cam monitoring my back yard).
I suspect itās the 3.0 app or something 3.0-related on the backend. I have no issues with my WCO v1 (or v2) camsā detection, tagging and notifications under 2.50.6 (469). All sorts of oddities under 3.0.
May I get a log number under the Account ā Wyze Support ā Submit a Log ā Wyze Cam Outdoor V1? Then I can forward this to our engineering team to take another look! Thanks!
So Iāve reported the same type behavior on multiple V3s using the regular app (not the beta version). All of a sudden I started getting vehicle notifications even though Iāve never enabled them. Nothing worked to resolve the issue, short of deleting all Wyze app data and starting the app again. But the issue came back the next day. Since not everyone was having the issue, it never got attention. After several days of deleting all app data every day, it just stopped happening. Since I donāt update Wyze firmware or software, itās not like an update fixed the issue. It just quit happening.
It would be great if Wyze AI could differentiate between moving and parked vehicles, but if you set up your detection zones properly, you can eliminate most unwanted vehicle detections.
I set up my detection zones to block the areas where vehicles regularly park in my cul-de-sac. This way, nearly every vehicle event my cams flag is for vehicles moving past / into my driveway or near my curb.
I donāt know if a change was made via a server side update, but last night was my first night in several where I DID get raccoons, but I DID NOT get woken up for them! Iām taking this as a positive sign, possibly a fix.