Why are person detections recording then auto-deleting? I have started to notice I will get a text saying person detection on one of my cameras, and will go see it live recording and the person walking by in the live video. Then I will go to the events tab to look for the recorded video and its no…

Remove all filters so that all events are shown for troubleshooting. I bet you are getting the in app notification, but whatever filters are enabled in the event tab is “hiding” the event clip from view. In the event tab, click the funnel in the upper right, then click clear all. Once you see that…

It still wasn’t there. The odd thing is, it did send the alert a person detected, so its very strange it undid that and didn’t even save the file at all.

In app notifications are triggered from cloud events, and the person tagging doesn’t happen untill an event is uploaded and analysed in the cloud. So to get your person detection notification, there had to of been a cloud event. Can you post a screen shot of your event tab?

That can’t be true since when I get an alert like a person detection if I go to the camera it’s from the event is still live. When I looked at it the first time the event was like 45 seconds when it was live but now its just like 24. My guess is it cut off the part from the start where the person w…

[image] Dave24: when I get an alert like a person detection if I go to the camera it’s from the event is still live When an event is still uploading and you try and visit the event, it will push you to the live view until the motion ends and the clip is fully uploaded. Then it will load the …

@Dave24 , you are not imagining this. I am in the process of a 14 day data log to quantify the effectiveness of CamPlus, Smart AI, and push notifications on 12 installed cams after the newest AI and all updates. I currently have 8 days logged. Since 07/01, I have received 12 individual notification…

Yeah this has also been happening to me since the last firmware update. It makes no sense I see the live event happening with it tagged as a person, then after its over, it just vanishes.

I’m not sure of when these disappeared as I never watched them when they originally notified.

@Dave24 @SlabSlayer If you could, when this happens, please submit a log associated with the camera that had the event then give me the log number, date, time, and timezone this happened in so I can have the team check what is going on.

@WyzeJasonJ , I am not sure how far back cam logs cover. Hopefully the information you need will be contained in these logs. I have logged 17 missing event videos on 5 CamPlus V3 running current firmware between 2022-07-01 and 2022-07-07: Office Window Cam Log: 639365 Notification received 2022-07-0…

Why are person detections recording then auto deleting?

Cameras

SlabSlayer July 9, 2022, 8:51pm 12

I stopped after 10 days. The results are in:

Topic		Replies	Views
Event recording of objects / cloud space Wyze AI not-platform-specific	2	351	July 10, 2019
Person detection and notifications Beta	17	2767	August 6, 2019
Person detection only event recording Wyze AI not-platform-specific	4	695	February 17, 2020
Detection person Cameras cam-v1-v2	2	245	July 4, 2022
Person detection not working 10/26, no tags or notifications Cameras support , cam-v3 , cam-v3-pro	34	1491	January 4, 2023

Why are person detections recording then auto deleting?

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