It’s not just Early Access! One of the ways that we’re working on adjusting our shipping time is by working with another warehouse. It’s a FedEx warehouse located in Indiana and it handles different orders based on location and/or what is available at the warehouse. We’re still ironing out some stuff with it so we haven’t made a big announcement yet.
@pienkjus, have you received an update for your tracking number yet?
Please iron this out soon. It seems cruel to charge people $15 for shipping and then not actually ship anything. I have an urgent need for the cams and sensors and really would have expected my stuff by now, given (again) that I paid $14.75 in shipping.
8/25, with a “ship” date of 8/26. I was hoping to have the equipment by the weekend because of a bad / dangerous situation with a family member who needs their home monitored ASAP. (And yes, the cops are already involved).
The last two orders I made did the same thing. I’m not sure why those tracking numbers are so undependable. I couldn’t track my order until it was out for delivery in my local area. The package probably isn’t lost at this point. On a postive note, I hope you receive your order by the weekend as expected.
Sorry to hear about your family member’s difficulty and the trouble with your tracking number. It looks like the community addressed pretty much everything I would have but if your order does go missing, please don’t hesitate to let us know so we can send out a replacement.
Not yet. The status since Monday morning is “Scheduled delivery: Pending. Shipping label has been created. The status will be updated when the shipment begins to travel.” I’m only one state away from the warehouse, so if it had left the warehouse on Monday, it could have walked here by now.
This is how my last shipment was. Then on the day it was delivered, everything was updated as if the tracking had worked all the time. That is one of the things I don’t like about the USPS. Their tracking and notification systems aren’t very good.