I have this turned off , live stream still records sound
1 Like
Yes, as I explained, there is currently no way to disable sound in the live stream, short of removing the microphone from the camera. That control only stops the recording of that sound to the SD card [edit: and cloud clips].
3 Likes
I am aware that the live stream plays the live audio of what the camera can hear, but as far as I know, unless you hit the record button, It will not be recording the audio if you have the setting that @Newshound shared turned off. Is that correct?
1 Like
I am hoping that is the case
Thatâs generally correct. Let me go into more detail:
In live stream the audio is always present. You can mute it at your local device, but that is a local control only, and sound will still be transmitted to any other devices you have that are monitoring the live stream.
If you turn off the âRecord Soundâ setting, you can disable the automatic recording of the audio to the cameraâs SD card [edit: and cloud clips].
If you press the local âRecordâ button on the live stream page, then the sound will record with the video to a file on your local device irregardless of the âMuteâ speaker icon. The mute speaker icon only mutes the speaker locally, and does not have anything other to do with audio. The âRecord Soundâ setting only affects the SD card [edit: and cloud clips].
4 Likes
As I understand it, there has never been the option to completely mute the mic other than removing it from the camera. The only possible setting, as @Newshound and @Customer mentioned, is whether or not to save audio to the SD card. It would be nice to have the option to turn it off completely through the app to avoid âbeing overheardâ by someone somewhere. The cameras function a little like voice assistants. They listen to us when they are on.
1 Like
Yes, and in reply #5 I included a wishlist item to add a feature to disable the livestream audio, which is what I think @ahmede is after (me too!) But that doesnât exist today:
4 Likes
Perfect! Thanks for sharing!
1 Like
The phone microphone is not used except when you are sending Audio TO the camera.
The mic on the camera is ALWAYS live. This is not new information and is well known. If this is a concern to you then you currently have 2 choices.
- Stop using the camera.
- Remove the mic from the camera.
Perhaps at some point in the future Wyze will allow the mic to be turned off.
5 Likes
I just voted for this option even though I donât plan to use it. I like having the sound on my recordings. For the rest, I avoid walking around naked at my house since I have cameras.
1 Like
That wishlist item doesnât affect recording directly (although indirectly it would), it is to disable live stream audio.
3 Likes
In this case, you should have the option to disable it for events that end up in the cloud.
Live audio(mic): off-on
If on âĄď¸ Audio recording for cloud events: Off-on
Audio recording in SD card: Off-on
1 Like
Agreed. In theory, the wishlist item would be akin to removing the microphone, so nothing anywhere would end up with audio. That ultimately depends on how they implement it, of course.
2 Likes
Considering some of us only recently found out that turning the cameras âoffâ really doesnât turn them off at all (they are still viewing and alerting to Alexa for example) I wouldnât put a high degree of confidence in such a software toggle anyway.
2 Likes
Yes, removing the microphone is the one true way to be sure.
4 Likes
Agreed. When I need to be certain I physically unplug the device, and if it has a removable battery I remove that as well.
If itâs a non removable battery then it goes âin the boxâ like Cool Hand Luke <>.
FYI I generally forbid battery powered cameras inside for that reason. I have 3 and they are all outside.
3 Likes
Go and vote for Wyze to make an update over hereâŚ
As mentioned the only way to fully disable the mic is to drill it out or open up the unit and remove it. There are posts about doing this on the forums. I have tried plugging the mic hole and that is futile.
1 Like
Wow! What an egregious and glaring omission by Wyze. How could no one have thought it would be bad to allow anyone to listen in whenever they log into your live stream? I was going to buy 5 of these cameras but will now return the one I bought simply because of this. Very disappointing considering so many other good things about this cam and app.
I should have included cloud clips as well as SD recordings, but the discussion here is about live stream. Live Stream will still have an active microphone in that audio, even with Record Sound in Advanced Settings turned off. That includes in live stream to Shared users.
You must disconnect the microphone to prevent live stream transmissions of audio.
V2 & V3 microphone disconnect (non-destructive):
1 Like