I love my wyze cam but if they dont Pay more attention to getting a PC app I’m going to have to switch to another brand… My bother is building a Spa / lounge pools and tubs and is asking me to do all his camera setup… At this time I can not recommend WYZE Do to no reliable PC App. I`m doing this with my Laptop via Bluestacks Platform… It is very unstable/ unreliable and freezes quit often. I can’t have this. He will need to watch many areas at one time…
3 Likes
I’ve been reading a lot of these demands. Some are reasonable improvements. But some, like a PC application, (to a mobile platform) seems like it’s meant to ruin the low cost aspect of this system. Especially, with these ultimatums.
If I had to throw a tantrum it’s to be able to buy motion and contact sensors again.
Please dont give them any more money extracting ideas. These cams are dead to me. Until I use up the ones I have left I am hoping they come up with a pc solution. I am back to the old school DVRs. They now offer easy remote viewing. The need for wyze cam is dead, Thank god.
I have several cam purchases to use up. 95 cams still in the box unopened. 14 new locks, 6 doorbells and 12 thermostats. Hard to sell a product I no longer believe in.
The PC support coming soon lie is why I abandoned them. I was moving 20 to 30 cams a month until I switched companies. Its people like you who are hurting Wyze. I am sure I am not the only one out there selling cams as a part of their service package. the DVR system is harder to install, but the headaches are less. The service calls for repairing was killing my profits.
NO idea what you’re talking about, man. The post you reference was explaining how the P2P service works and has ALWAYS worked. Wyze pays TUTK somehow so that we can see our camera feeds. Wyze cameras are largely useless without it. People explaining reality are “hurting Wyze”? Okay.
View on PC: check!
If you have Wyze v2 or below, you can display your cams easily on PC.
If you want to be spoonfed - this platform is not for you. But if you want a basic phone cam and have the time to setup a PC platform, these cams are a fantastic deal.
I really have no pity for installers complaining about the platform. You should know better as a pro in the industry. If you’re on this forum complaining - you’re obviously not a pro.
1 Like
I totally agree. It would put the wyze cams on a different level. Much more like a security product. It should not be difficult to port the app from IOS to MacOS. I believe that this is much more important than coming up with dozens of different products like, watch, thermometer, color bulb, weight scale, etc
If Reolink can do this (mac / PC integration) why can’t you (Wyze)? It looks like you’ve been working on it for 2 years and it is not yet a reality?!
1 Like
You can use Wyze app on M1 Mac.
2 Likes
All we really want is an explanation as to why this is not a Wyze priority
4 Likes
Exactly. Anyone wanna buy my old Wyze stuff? I don’t want to be a joke in 12 months for waiting around another year for this simple feature to be implemented…
2 Likes
Can’t blame you, fortunately I have other Wyze investments that are still working for me
We’re not likely to get it. We don’t seem to hear from Gwen much any more.
1 Like
That’s really sad because she was probably the most responsive person when it comes to customer relations
I’m sorry! Still working on getting in here more often. It’s been improving but I’m definitely not at the level I used to be at (and would prefer).
There are a bunch of things that would need to be lined up for this request. I still can’t promise we’ll add it but we have been making changes (such as slowly moving to WebRTC) that make it more likely. We’d need to make sure we have resources, security, a direction plan, ways to support it long-term, etc. even beyond the initial implementation. It’s still a discussion here but I understand why that doesn’t hold water given the longevity of this request. 
3 Likes
They are spreading their line of products with totally different things, robot vacuum, thermometer, weight scale, watch, headphones, etc and are not customer oriented anymore
Fausto
3 Likes
Nice to hear from you Gwendolyn, obviously you’ve acquired more duties as it appears we’ve lost our liaison with Wyze. I would suggest that you ask your bosses to make a solid statement, tell them that the users/customers want them to ‘grow a set’ and either say ‘Yea or Nay’ but for the love of Moses, please please please make it a firm answer and not some fictional storytime BS that does in no way clear the air about this issue.
I’m sure that your ‘Accountant’ has noticed that customers are leaving for more accommodating platforms even at additional expense. The point is that people will pay for dependable devices. It does no good to ask for better support, which is well evidenced by the posts of disgruntled and disappointed users… To be honest, the only remaining attraction to purchasing Wyze products is their price point and even that is being challenged by other players in the ip camera industry.
So, if you do nothing else with thIs rambling post, remember “We told you so”.
Sincerely,
Big_Monkey
2 Likes
I just posted a reply to @gwendolyns post… Worth the read.
The sad fact is this thread is over 2 years old. No doubt that Wyze knows about it, however they have tap danced around giving any real answer or product road map to this gap. As a pre-sales solutions architect this means one of two things… 1, they aren’t truly working on it and are not willing to come clean… or 2, they can care less about customer feedback and see #1. This is not rocket science and 2 years in technology is a lifetime. You live and die in this business by your forward thinking innovation and features that your customers are asking for. The truth is, if there is a parity product out there from a competitor, you can bet the competition is working hard to sway business from Wyze with a comparable product at a comparable price point with the desired features that users want/need. We don’t need a Wyze Bulb (the latest announcement)… that service already has a niche market with another vendor and IMHO a novelty. We don’t need a Wyze robot or handheld vacuum… let the vacuum centric companies worry about that space. The Wyze Home Monitoring service is “meh” given the missing link in this 2+ year thread. I can tell you that I have already begun my research in to other camera solutions that do offer this feature as I am in the market to add some cameras but will not buy any more Wyze until this is solved. This is not a fluff factor feature, clearly… people want it. Wyze appears to refuse to deliver on a firmware/software update that would allow it to become a reality. Wyze came on the market delivering a n affordable camera system for the do it yourself enthusiast. We want to be able to control our cameras from any device, anywhere, any time… right now we are locked into an iOS or Android smart phone unless we hack a computer to be able to see our video feeds. I know this feature wasn’t part of the original product but it’s been long enough on customer feedback/requests that it’s a solid, true, irrefutable product feature gap.
4 Likes
Scottyd
If you do find another solution with a PC/Mac app let me know, I am more than ready to switch. Wyze lost their focus and are trying to be Radio Shack
Fausto
1 Like
Reolink 
1 Like