Video Doorbell v2 Jump to SD is buggy almost always fails

When I click on a motion event in the app from either the general events feed or the doorbell’s feed itself, it briefly shows the event (for a second) and then, without doing anything else, jumps to about 7am (regardless of the event time). It makes using the SD card to look at events pretty useless because I have to manually find the event.

Can this please be fixed in the next app release?

Thanks!

I suggest posting this in the Fix-it-Friday event thread tomorrow. That has the highest chance of getting a lot of recognition for it. If it is also the highest liked issue by the community it will also get weekly updates/reports on the progress for it (it will get attention either way, but it’s nice to get official progress reports).

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This bug presents on my newly installed Doorbell v2. Quick app work around: (from Home screen Doorbell device open) after doorbell recent event glitches to time in past on ‘Jump 2 SD’, tap live view button, then tap desired event/Jump 2 SD…my app then plays the correct time frame. Wyze needs to fix this.