sodcam
July 13, 2020, 9:22pm
2
A bunch of threads have been popping up about this topic recently.
It might be
In the last 2 days I have been receiving a Person Detection notification but when I go to view it I get the following error message: “The video clip doesn’t exist in the cloud or is still being uploaded. Please try again later.” But this is NOT correct. I have everything going to SD cards on all my cams v2. There SHOULD be no problem viewing my clips. If I go to that specific camera and roll it back to the time in question, I can watch it. This must mean that there is a problem with the cloud s…
Same issues as previous users it just appeared today on both my IOS and Android devices. No Thumbnail pictures but the timestamp does load.
I deleted cache
Reinstalled apps
Reset cameras
And checked SD cards
Downgraded update
If anyone has any luck on how to fix it I’m all ears.
Unless I need to wait for a new update. [Screenshot_20200711-144155_Wyze]
If one of your coders wrote the script that issues the message, “This video doesn’t exist in the cloud or is still being loaded. Please try again!” then they know what generates the problem. THIS is the main problem with steaming video cameras… the purchaser of the cameras invested their hard-earned cash into cameras that are totally dependent on a third-party to function. A third-party, which so far appears to be entirely unreliable. Somebody at Wyze knows why this is happening, because they WR…