I know many have written about this before but I’m a new user (installed two cams two weeks ago) and just very recently started getting these very annoying error messages when trying to review events under recent events section of the Wyze app. The error msg reads, “The video clip doesn’t exist in t…

Oh, you betcha! :face_with_head_bandage: [image] Video clip doesn't exist in the cloud or is still being uploaded Lifestyle A bunch of threads have been popping up about this topic recently. It might be a combination of the latest iOS and the latest Wyze app not getting…

Thx for the quick reply. So this is something that has reappeared in recent days and again happening for many. It’s not a “new user” issue as I initially thought I was doing something wrong. I hope this gets resolved soon. I really enjoyed my first week and raves about the product to many. This las…

I’ve had the issue for about a week with the same message about video does not exist. However, in my case it’s only with videos that are triggered by a Wyze Sense motion sensor. The video events triggered by motion from the camera itself are all showing up fine in “Events”, including the ones tagge…

Same here, Have done all the fixes but not one of them fixed the problem. I did want to like these cameras as they give off a very nice picture but I guess you get what you pay for. I bought one a year ago that never would record at all. So I guess I’m done with wyze at this point.

Same issue here. Long time user, first time having an issue. -Notifications on the iphone are not working for cameras while they are for sense -Events are listed however are not available to be viewed I reported this to wyze and am waiting for their suggestions.

This has been the most reliable (Ha Ha) method for me to view event recording: Put in an SD card that works (That’s another discussion ), select “Advanced Settings” > “Local Storage” > “Local recording to SD card” on > select “Continuous recording” Go back to the “Device Settings” menu >" Event R…

My settings are identical to yours, still doesn’t work. Done with wyze.

Sorry, I’ve had the same experience following instructions for others that didn’t work for me. My Yi 1080p cams at the same price-point as Wyze are much more reliable. They were once selling for over $100. They also work cross-platform, iOS, Android, and MS Windows. They only record and send a …

I had several problems with my cams …sell them all by using another phone,might want to try that

Starting at 8:30 AM today my events are all now starting to notify and show in the events section like they used to. My issue is now resolved.

Events recording error

Services & Integrations

sodcam July 14, 2020, 2:53am 2

Oh, you betcha!

Topic		Replies	Views
Video clip doesn't exist in the cloud or is still being uploaded Lifestyle	12	1829	July 21, 2020
Video clip doesn't exist in the cloud Lifestyle not-platform-specific	12	1949	July 15, 2020
This video doesn't exist in the cloud or is still being uploaded Beta	73	9129	February 28, 2021
Events not recording anymore Cameras android	8	1456	July 14, 2020
Difficulty with events Cameras cam-pan-v1 , iphone-ipad	2	704	November 15, 2020

Events recording error

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