Vacuum Charging issues

  1. I had to interrupt the vacuum to replace the side brush that had fallen off. When I resumed its cleaning it said that it needed to charge even though it had 50% charge left.

  2. When I’ve had to send the vacuum out before it was fully charged it would run out of charge midway through cleaning (as expected) and go back to charge. It would then leave its charger when it had reached the same percentage of charge it was sent out on instead of fully charging.

Submitted logs and sent emails. This has been a problem since I first received the unit.