I don’t have an answer, and I can’t replicate the problem, but I will say that I recently got a fresh start with the app (I’m still on v3.0.5.558 on this particular Android device) while trying to troubleshoot another issue, and I seem to get more reliable in-app camera connections since then. I did this:
- Cleared the in-app cache:
Account ➜ App Settings ➜ Cache File Size ➜ Clear. - Navigated back one screen to Account and tapped Log Out at the bottom.
- Swiped the Wyze app out of my running Android apps.
- Did a long-press on the Wyze app’s launcher icon and then tapped App info in the pop-up menu.
- Tapped Force stop on the App info screen and then tapped Storage & cache.
- Tapped Clear cache and Clear storage on the Storage screen.
- Backed up one screen (back to App info) and then tapped Open and proceeded to log back into my Wyze account/app.
I think sometimes doing that can help purge garbage or corrupt data that may be in the app’s cache and data storage on the phone, because my understanding is that the app will pull down a fresh copy of your profile and settings from Wyze’s servers after such a process. The thing that blows about it is that I ended up needing to reconfigure all the notification settings for my Watch 47, so it’s not something I’d want to do frequently.
For what it’s worth, I’m seeing live streams from my Video Doorbell v2, four Cam v4s, a couple of Cam Pan v3s (all on current firmware), and a Cam OG (still one version back).
Edit: This isn’t the same error code you’re describing, but this just showed up: