Ever since the latest Cam V4 update my cameras refuse to connect or will do so begrudgingly after reset and restart. All error codes say error:-14. I’ve rebooted my router, modem, AND ALL CAMERAS repeatedly to no avail. Seriously…what the hell. I’m at my wits end. Due to the scale of my property and location I have 11 V4 outdoor cams. Not a single one is operating properly since the last update.
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Did you update the firmware to .5332 ? I have five V4 cams on .5332 without any issues but there are many other users having problems with that firmware. Although it would be time consuming and a pain in the a$$ you could flash your cams back to .4188 and make sure auto firmware updates is turned off for all you cameras.
I am using WYZE iOS app 3.10.0 (9) and iOS 26.2
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Yes. Thats the firmware all cams are running. How can I revert back to the previous version? I’ve scanned menus and see nothing on that angle. I’d welcome your help and if it means a pain in the a$$ for a spell, literally anything would overshadow the non workability I’m presently experiencing. Thanks tons! :>)
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Yes also to the WYZE and device IOS levels.
What app version do you have? There is a minimum required app version for that firmware as mentioned in the release notes.
Hi Dave
3.10.0(9) is my latest vs.
Direction to flash the V4. Make sure to read the directions. Use a empty32GB or smaller SD card formatted in FAT32. Extract the bin file and put only the .bin file on on the SD card. Looks like this (recovery_wcv4.bin)
Thanks Antonio’s! 
OK, that one should be compatible.
I wonder if perhaps your router is incorrectly blocking something (some routers that have malware protection, particularly ISP provided ones, can have false positives). This new firmware uses a new authentication mechanism, may be worth checking the router logs.
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Great idea! I’ll do that. Anything to get to the bottom of this abnormality.
Thanks again…
If it does have that sort of thing, may be easier to just disable it, even if temporarily, to see if that is causing the problem. If it is, then you can look and see if you can add exceptions (some ISPs won’t allow this, but honestly their “malware protection” or “advanced security” is generally garbage anyway and I wouldn’t worry about shutting it off permanently).
I’m running Netgear hardware which does indeed have the malware protection. I’ll try shutting that off for a period and observe the cam responsiveness.
Another great suggestion! Muchas gracias
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I’m having the same problem. Only with the V4. I couldn’t handle hearing him say “waiting to connect” anymore (and I have duct tape over the voice thing so it’s not so loud). I finally unplugged it and have not used that camera in what feels like a month. I use Wyze through the cell phone, Amazon Fire (even though it’s not supposed to work) Chrome and Firefox on PC. I want to follow this topic to see if you figure this out. I don’t use a SD Card on the v4 so that’s not an option. I have tried restarting the router too.
If you’re hearing the “waiting to connect” your issue is different, that cam does not think it is even set up. Are you not able to complete the setup procedure with it?
If you’re hearing “ waiting to connect!” That’s your camera saying it is waiting for you to run the setup cycle. That is a setup feature and has nothing in relation to cameras losing connectivity with the router/device. In your case follow the instructions that came with the cam and set it up! Solved…
I do set it up. All the way until it’s working just fine. Then a few minutes pass, sometimes hours, then Ding, Ding “waiting to connect.” My other two cameras, v3’s work just fine. The 4? It doesn’t. It’s a bipolar camera.
Then your problem is something else entirely. It seems to be factory resetting itself, or it is somehow getting deleted from the app (which will remotely factory reset it). Perhaps the button on the bottom is shorting out sometimes?
If after hearing that message you can hard reboot the cam and it is back online and no longer saying that, then it means the button was pushed (or shorted) briefly. If it goes back to “ready to connect” after a hard reboot then either the button was held/shorted for like 15 seconds, or someone deleted it from the account/app.
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