V3 with Cam Plus Suddenly Stopped Working

Cameras
2

Please post your Firmware version of your Cam v3 and the App version you are using. Please indicate if you are using Android or iOS.

I had some issues with not being notified via Cam Plus. This is going to sound odd, but I have found that the Toggles sometimes show one thing but they are not really active. To Correct That try the following:

  • Go to your v3 Camera Live Stream
  • Go to Settings
  • Go to Notifications > Cam Plus and turn off all Cam Plus notifications
  • Back out and turn off Notifications
  • Go to Event Recording
  • Go to Smart Detection and turn off all items
  • Back out and turn off Detects Motion
  • Back out to main setting screen - this ensures everything is committed.

Now turn it all back on

  • Go to Event Recording
  • Turn Of Detects Motion
  • Select Smart Detection and Select which ever options you would like
  • Back out to main Settings screen
  • Select Notifcations
  • Turn on Notifications
  • Turn on Wyze AI Events

Then test and see.

Another option is to Clear Cache from the App. This is located Account > App Settings.

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