I have four V3 cams.
Similar issues of not loading for at least a month.
Long spinning wheel.
I also get an Error (code 300): unknown. Please try again later, message on most my videos.
Videos are also skipping. Ill see a person enter the video, and next they are teleported 5 feet.
I have the same issue on 2 of 4 cameras. Events show the still image, when I click to playback, just spins. It loads a few bytes, but never completes. This happens 100% of the time on 2 cameras. I have Cam+
Another person with the same problem 100% of time. It used to work so well and now the events never load. I’ve restarted, rebooted, cleared cache, etc.
I encourage everyone having this issue to unsubscribe from cam plus until wyze fixes this. I also remember a time when video play back was consistently smooth. It’s happening on all 4 of my cameras. I figured it would improve on cam plus. Not. I will unsubscribe and revisit cam plus when they decide to fix this.
Yes, this is well it’s been happening to me since I bought the new V3 pro. I keep getting error 09 message I went ahead and installed the VLC app so every time my event is triggered it will automatically download it to VLC which I can pull up and see all the videos and audio just fine.
How do you do that? On iOS or desktop?
I’m now having the issue everyone describes. On all cameras. App completely freezes when I click to view an event. Live and SD card over wifi works fine, I just can’t watch the event from the cloud.
It has been a year since the previous reply in this thread, so I would recommend expanding the possibilities.
The most common issue when all cameras or the connection to the cloud fails is either a very slow or failing connection to the Internet, or a failing router. I have replaced my sister’s router twice for similar issues.
Running iOS18 with Wyze V3, events do not play unless (which happens rarely) I’m able to save them and view them from “saved to device”
It’s super frustrating, I love my neighborhood, but it tends to be rough. Wyze cam somehow didn’t record my garage being set on fire by a person. [i live across the street from a homeless shelter, and there’s a park, and alleyway behind my house ]
Luckily my Blink cameras caught it.
But, when i get an alert from Wyze saying “Person in your backyard”
I can’t wait 5 minutes like I’ve been doing lately after this update, to know what’s happening at my home while I’m away.
Do better Wyze.
Your energy and money are being spent in the wrong aspects. I feel like you have forgotten what is at the core of these cameras;
Security.
What’s at the core of security?
-A timely response. Doesn’t help a situation to learn about it, even minutes, after it began. We need to know immediately.
We do not care about a cute and fun UX, we want the product to work.
I have two v3’s and two v4’s and cam unlimited. Using the new app:
When I go to the Events page:
Both v3’s do not play back anything.
One v4 doesn’t play back anything.
I get the spinning wheel of death for those 3.
My 4th camera, a v4, plays every time, but only for 12 seconds because it doesn’t seem to know that I have cam unlimited. It asks me to upgrade after 12 secs of playback.
When I go to the Monitoring page:
All cameras play back video every time when I scroll thru the timeline - but the one v4 still only plays up to 12 seconds. The others play the full video as normal.
When I click on the summary tabs on the bottom of the Monitoring page, it takes me to the My Day page and videos don’t play back there.
Same issue here. View playback does nothing. Literally the whole point of cameras is to go back and view issues. Who sits in front of a ‘live view’ and watches.