Iâm not sure how tolerant other companies are of comparison/promotion of competitorsâ products/services on their community support forums, but Wyze has always been super tolerant, imo.
Sure, Wyze benefits by âowningâ the conversation on their platform - the âdataâ, I mean, the arguments and responses of current and potential customers.
Still, Iâm guessing they stand out in terms of this âcompetitive tolerance.â Itâs always been admirable.
I like how Wyze describes it on their Reddit Rules:
Donât just advertise for other products
Sometimes product comparison is important to a discussion and Wyzeâs first priority is to get the needs of the user met. We know that our camera wonât be perfect for everyone so if someone has a problem feel free to make a recommendation! Just donât post solely for the sake of advertising another product. Thatâs rude.
So, the above recommendation is totally okay. On the other hand, trolling, self-promotion, etc are not allowed and will likely be flagged and removed as spam. Itâs okay when it is relevant to the conversation and/or helps someone meet their needs.
Personally, I would rather have someone who is dissatisfied leave to be somewhere they are satisfied. Life is too short and negativity bleeds into almost every other aspect of your life. Itâs not worth it. If something isnât working for you, find something that does work better for you.
I think there are positives and negatives everywhere. I have cameras from at least 5 different companies now, and there are several good reasons why Wyze is and continues to be my primary choice despite having seen the differences of many competitors. But different priorities have better fits for different people depending on whatâs most important to them and their use-case.
I would agree with this, as well - with the proviso that an honest ambivalence is often received as dissatisfaction by those without it. Slack there is warranted as they weigh things in the .
Here here. Also, I sure wish that people who left FIRST shared their comparisons & chosen competitor with other users in these forums. I hate having to re-invent the wheel each time I think âthatâs IT. I cannot DO wyze anymore. These bugs render the cameras USELESSâ. Knowing what other former-wyze users have switched to would be super helpful.
This would also help wyze figure out precisely what theyâre doing (or not doing) that pushes customers away.
This would definitely be helpful, both to other users and to Wyze, assuming people do it in a constructive way vs an emotional tirade.
I do know that lots of people who leave Wyze have liked TP-Link Tapo, Reolink, and Eufy (as well as some other affordable Chinese owned companies).
Often the most given reasons for leaving and what is liked the most of some of the others are things like to get RTSP (local streaming and ability to integrate with other programs) --particularly for Reolink and TP-Link Tapo, and in the case of eufy to have mostly a local only system (excluding thumbnail notifications). Also, all 3 have some local AI detections available without a subscription required.
Some of them offer 4K cameras.
On the downside, all 3 are owned by Chinese companies that are technically required by law to give full access to your account and potentially your cameras to the CCP at any time upon request without ever telling you if/when it ever happens. Among other nuanced concerns and frustrations about individual features or service issues that are all different from each other (no company is perfect and has everything).
Others sometimes go with other US companies like Ring/Blink, Nest, or Arlo, but they are way more expensive.
In the end it all depends on what a person most needs/wants and balancing that against other things that may be more important.
I have cameras from at least 5 different companies right now. Iâll probably get some from a couple more companies too. Wyze is my primary camera company, but I like having some redundancy (ie: protection in case of a service outage) and there are some use-cases I need cameras for that Wyze doesnât fit. I donât Hate Wyze for that, but I definitely still need something else to fit my needs in some circumstances. So I enjoy learning about the differences, but I can tell you that the other 5 companies I have cameras through are in no way perfect either. They certainly have their own different weaknesses and frustrations.
âŚwhile at the same time noting that I havenât checked (CPL) Events in a week - so not particularly compelling, apparently.
The new app 3.xx is like someone whoâs been for a few months so its tailored shirtâs a bit tight in the sleeves but itâs not busting buttons yet.