Their grass looks greener 👀

I’m not sure how tolerant other companies are of comparison/promotion of competitors’ products/services on their community support forums, but Wyze has always been super tolerant, imo.

Sure, Wyze benefits by ‘owning’ the conversation on their platform - the ‘data’, I mean, the arguments and responses of current and potential customers.

Still, I’m guessing they stand out in terms of this ‘competitive tolerance.’ It’s always been admirable.

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I like how Wyze describes it on their Reddit Rules:

Don’t just advertise for other products
Sometimes product comparison is important to a discussion and Wyze’s first priority is to get the needs of the user met. We know that our camera won’t be perfect for everyone so if someone has a problem feel free to make a recommendation! Just don’t post solely for the sake of advertising another product. That’s rude. :frowning:

So, the above recommendation is totally okay. On the other hand, trolling, self-promotion, etc are not allowed and will likely be flagged and removed as spam. It’s okay when it is relevant to the conversation and/or helps someone meet their needs.

Personally, I would rather have someone who is dissatisfied leave to be somewhere they are satisfied. Life is too short and negativity bleeds into almost every other aspect of your life. It’s not worth it. If something isn’t working for you, find something that does work better for you.

I think there are positives and negatives everywhere. I have cameras from at least 5 different companies now, and there are several good reasons why Wyze is and continues to be my primary choice despite having seen the differences of many competitors. But different priorities have better fits for different people depending on what’s most important to them and their use-case.

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Yeah, that’s good. Reasonable. :slight_smile:

I would agree with this, as well - with the proviso that an honest ambivalence is often received as dissatisfaction by those without it. Slack there is warranted as they weigh things in the :balance_scale: .

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Here here. Also, I sure wish that people who left FIRST shared their comparisons & chosen competitor with other users in these forums. I hate having to re-invent the wheel each time I think “that’s IT. I cannot DO wyze anymore. These bugs render the cameras USELESS”. Knowing what other former-wyze users have switched to would be super helpful.

This would also help wyze figure out precisely what they’re doing (or not doing) that pushes customers away.

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How about it starts with you.

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This would definitely be helpful, both to other users and to Wyze, assuming people do it in a constructive way vs an emotional tirade.

I do know that lots of people who leave Wyze have liked TP-Link Tapo, Reolink, and Eufy (as well as some other affordable Chinese owned companies).

Often the most given reasons for leaving and what is liked the most of some of the others are things like to get RTSP (local streaming and ability to integrate with other programs) --particularly for Reolink and TP-Link Tapo, and in the case of eufy to have mostly a local only system (excluding thumbnail notifications). Also, all 3 have some local AI detections available without a subscription required.

Some of them offer 4K cameras.

On the downside, all 3 are owned by Chinese companies that are technically required by law to give full access to your account and potentially your cameras to the CCP at any time upon request without ever telling you if/when it ever happens. Among other nuanced concerns and frustrations about individual features or service issues that are all different from each other (no company is perfect and has everything).

Others sometimes go with other US companies like Ring/Blink, Nest, or Arlo, but they are way more expensive.

In the end it all depends on what a person most needs/wants and balancing that against other things that may be more important.

I have cameras from at least 5 different companies right now. I’ll probably get some from a couple more companies too. Wyze is my primary camera company, but I like having some redundancy (ie: protection in case of a service outage) and there are some use-cases I need cameras for that Wyze doesn’t fit. I don’t Hate Wyze for that, but I definitely still need something else to fit my needs in some circumstances. So I enjoy learning about the differences, but I can tell you that the other 5 companies I have cameras through are in no way perfect either. They certainly have their own different weaknesses and frustrations.

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I am maintaining my rating at:

…while at the same time noting that I haven’t checked (CPL) Events in a week - so not particularly compelling, apparently.

The new app 3.xx is like someone who’s been :man_lifting_weights: for a few months so its tailored shirt’s a bit tight in the sleeves but it’s not busting buttons yet.

It’s pretty good  :heavy_plus_sign: . More here:

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All my needs are met. I have no complaints. :slight_smile:

ALL of them? :face_with_raised_eyebrow:

None? I have some… Though I guess it’s semantics whether they are complaints or wishes or whatever.

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Hey, my friend, yep, I’m good. Things are tolerably imperfect and stable. My strategy to limit my exposure to a single model cam (v3) may be partly responsible, but my first and second generation bulbs and plugs are trouble-free, too, and the ‘new’ 3.x app is an overall asset in my setup. No complaints. :slight_smile:

I’m guessing your wish involves ‘integration?’

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That would be one of many on my list, though toward the top of the list. :slight_smile:
Not pay-walling edge AI would be another, even though it doesn’t affect me since I have cam unlimited anyway. It just leaves a bad taste in my mouth from an ethical standards perspective.

I would also like to see some better options for compression and bit rate.

Reducing dependency on the cloud would be nice. I think cloud should be supplemental, not dependent.

I do have a complaint about them banning face detection in my state when most other companies realize that it is legal for consumers to use base detection. I believe Wyze legal is misinterpreting the law and falsely banning it in my state, which is particularly evident when other large companies with huge legal teams allow it. That one really annoys me since it forces me to go get a separate system to process my own face detection and do automations based on it.

I’m actually pretty happy with their efforts toward integration, especially lately with adding support for RTSP and plans to expand to add other things and then promises to review options after matter camera libraries are public (Not to be confused with a promise to definitely add matter to all the cameras). I think they are making very reasonable efforts toward improvements in integration. So I don’t have a complaint about that, but I definitely do have fairly strong wishes for more integration including them, making it possible to integrate their detections and stuff into home assistant. But the efforts for RTSP means that I do not have a complaint about their current efforts. I already have multiple cameras in home assistant, Thanks to their RTSP beta.

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Maybe you know about this. When walking around there’s a car park that seems to register my passing and dings which unless I train myself not to turns my head probably toward the camera for face capture.

If everyone adopts this there’ll be a whole lotta dingin’ goin’ on. Is this ok? :slight_smile:

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If you don’t mind a little brain cancer, just stick a mini EMP generator in your hat before venturing out.

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And then automate it so something is scanning for cameras and only shoots the omnidirectional targeted burst when one is detected so that you preserve the battery and don’t have to look at the camera to aim and fire it. That might work. I was going to say that most portable emps only reach inches or feet away, and that ones that go significantly further usually require hundreds of pounds and mounted in a vehicle. Interesting idea. Definitely illegal though :sweat_smile:

I do that with a few of my cameras. My garage doorbell always plays the Woody Woodpecker chime err Allstate insurance chime I mean Wyze chine when a person is detected. And then my backyard floodlights only do it when my HMS is armed at night. I didn’t realize the benefit of it making people look at the camera to get a better face shot though. That’s kind of brilliant. I was just doing it on select cameras as a sort of warning when my security system is armed and someone is likely where they are not supposed to be (my backyard) during that time.

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Frogs all look alike to me. :laughing:

frog

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That’s racist :laughing:

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This same thought occurred to me earlier, too. :grin:

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image

So many things to worry, skin AND proximity, I wear t-shirt instead:

Not worth capturing.

(With an arrow pointing up)

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Very quiet here, today. I believe we have achieved peak satisfaction as a customer culture. :slight_smile:

Also, this: App rallies back to pre-v3.x rating!