We apologize for the inconvenience you’re experiencing with the web portal. Here’s what we know:
Incident: There was a previous incident where the web portal, view.wyze.com, was taken down to investigate and resolve an issue. This was due to a wrong cloudfront caching setting being selected, affecting a small number of users.
Resolution: The portal was back online a few hours later after the issue was addressed.
For the current situation, we don’t have specific details or an ETA for restoration at this moment. We recommend keeping an eye on our Archived Service Advisory Events page for updates. If the issue persists, please reach out to our Wyze Customer Support for further assistance. Thank you for your patience! [/quote]
I recommend forum users to set the Wyze News category notification settings to “watched” to be notified of any updates to the category which includes product updates, announcements and applicable here, service advisories. Here is the announcement about the issue from yesterday.