Service Advisory - 1/17/2025

1/17/2025 6:25 PM PT - You should now be able to log into my.wyze.com normally. We apologize for this inconvenience, if you are still experiencing issues please contact our support team at Wyze Customer Support . Thank you for your patience.

6:06 PM PT - We have found the root cause and are working on a solution. We apologize for this inconvenience.

5:24 PM PT - We are currently looking into reports about login issues with my.wyze.com. We apologize for this inconvenience.

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Just tried my credentials on Wyze.com and logged in successfully even with 2FA on. I am in Oregon if that helps track down the issue.

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Here is the DownDetector Heat Map of Wyze Outages.

https://downdetector.com/status/wyze/map/

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All good here as well, mind you I had no issues to begin with.

I’m getting certificate errors now trying to sign in to the portal:

Attackers might be trying to steal your information from auth.wyze.com (for example, passwords, messages, or credit cards). Learn more about this warning

net::ERR_CERT_COMMON_NAME_INVALID

Subject: *.stryder.respawn.com

Issuer: Amazon RSA 2048 M03

Expires on: May 13, 2025

Current date: Jan 18, 2025

Anyone having problems with multiple cams going offline today? Multiple v3 and pan V1 cams reporting error code 90, while others on the exact same network are fine

Not here.

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No problems for me either.

Have you tried power cycling your cameras, WiFi router and device with the Wyze App?

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I’m not at home, but they are all connected to Smart switches and I have power cycled them multiple times and rebooted my router remotely

1 Like