I have contacted support 2 times about a sprinkler power adapter that buzzes and is very hot. I was told that they could not send out a replacement adapter. They gave me a credit on my account to repurchase a complete new system. I don’t want a new system just the power adapter. I’ve read other posts with similar issues and some even that have caught fire. I’m new to WYZE and I don’t think the customer support is very good. Does anyone know of a replacement power suppy that I can purchase elsewhere? BTW, I purchased this on June 20th, 2023.
How can you complain about customer support when they’re giving you a complete new kit just to replace the adapter? They probably don’t stock the separate parts. Keep the extra parts at offer them to another user.
Their customer support has been great for me.