Smart detection does not work on V3

The only notice I get with my V3 is motion. When i turn on person, package, vehicle and pet detection they are turned off when I return to the menu. There is a message that sometimes appears but I can’t read it as it goes away to fast, all I can get is status 400.
My V2 cam works just fine and all notification work.

Here is a link I provided in the past which seems to help with Notifications:

Since you are on Android, there are additional steps you could take like:

  • Start the App and go to the Account Menu
  • Go to App Settings
  • Clear Cache
  • Back out to the Account Menu Scroll to the bottom and sign-out of the app
  • Long press the app (Android)
  • Select Force Stop
  • Go to Storage and Cache
  • Clear Cache here

Close this window and start the app again and see if this helps as well.

Note: your Thumbnails will be gone. They will come back when you live stream again. Make sure you know your User and password as you will need to log back into thapp.

1 Like

I am trying this now because my v3 PRO was doing the same thing, not showing Smart Detections just Motion. It is getting old having to go back into each of my 5 different cams and enabling and reenabling Smart Detections for person, pet, etc. I dont want to see just motion because then it is showing me bugs flying, shadows on the wall, tree branches waving, etc. etc. Just show me what I ask for

Go to your Cam V3 and in settings, scroll to the bottom and see if you have a menu called Reset Service. If you do, tap on reset. See if that corrects the issue.

Also, do you have Cam Plus, Cam Unlimited, or another Service? You will need one of these for smart detection

Will try this on all my v3 and v3 PRO’s