Update: 11/29 1:00AM PST - After few days of monitoring our metrics, we are confident calling the issue resolved. Both our CS team and internal metrics show that we are back to normal business as of 11/28. Root cause of the issue: Our service provider made a service upgrade intended to better suppo…

Livestream working now after restart for the first time since 11/23. My V2 is out of town so I was only able to remotely re-start. I had not previously tried the firmware work-around

I came here to post that so far today the local cameras haven’t given any issue. I was pleasantly surprised to see that they believe the issue has been resolved on the server side. Our off site cameras without the patch are still down and we will have to go power cycle them to see if they work. I …

@Hans Have you tried restarting the camera from within the app. This may work even if the live stream is offline.

It’s our neighbor’s account. It’s a high crime area so we set people up with Wyze cams (they only purchase parts, we supply labor for free) and they choose to share some feeds so we help keep watch. Crime has gone way down now. :slight_smile: I was waiting for permission to try the over-the-air rese…

I’m unable to connect using Live Stream thru cellular. I have 2 V2 cams, which work fine on the local wifi, and I receive notifications as well. I updated to the latest firmware 4.9.2.56. I’ve restarted the cameras thru the app as well as by pulling the plug. I’ve also restarted the app. It get…

[image] kosortium: It gets as far as saying it’s Authenticating (2/3), does a couple attempts and then says Connection Failed (error code 0). FWIW, this is connected using Google Wifi. Error code 0 is an undefined error. Here’s the connectivity troubleshooting guide: https://support.wyzecam.…

OK, Thanks, I’ll check it out.

All of my cameras are up and running. For those people who view their cameras remotely. like me, install wifi plugs that can be turned on and off (cycled) remotely. This was a big help for me in getting my cameras back up and running.

While on the local network everything works great. When I try to connect remotely I get an error on all three cams. The patch has not helped me.

Service Issue on 11/24 - Can not view live stream outside of local network

Wyze News

Loki November 26, 2018, 10:06pm 69

From what I understand, there is not. However, the app and firmware that’s currently in beta will be released pretty soon, and that will get everybody back up to current firmware.

WyzeCam sending data to servers other than AWS

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Service Issue on 11/24 - Can not view live stream outside of local network

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