Service Advisory - 3/6/2026

03/06/2026 6:47 PM PT - Our team has identified the issue and implemented a fix. You should see Event Videos, Thumbnails, and AI Tags begin working normally again. Thank you for your continued patience. If you continue to experience issues please contact our support team at Wyze Customer Support.

5:37 PM PT - We are currently experiencing issues with Event Videos, Thumbnails, and AI Tags. Our team is currently working to resolve the issues. Thank you for your patience.

https://support.wyze.com/hc/en-us/articles/360015979872-Service-Status-Known-Issues

5 Likes

Is this what’s causing this issue here?
Oh wait I think this is because my daughter didn’t resubscribe Does that sound about right?

1 Like