Long time Wyze user on Cam Plus Lite with 8 cameras - trying to add another Cam V3 to the account and it has been redirecting me to the website where is then fails with a “server unable to process your request”. Has been happening daily for over a week.
FWIW i have minimal account info, no payment details, etc. Camera is eligible for Plus Lite in the camera listing.
Anyone aware of any account changes or new requirements for Plus Lite accounts?
I’ve posted this before but I’ll add it here too. You can add the camera in the app. It’s hard to find.
On android:
Once you have added your camera within the Wyze App, go to the Wyze web site, login and click on Subscription and then Select Cameras to make sure all your cameras are selected in Cam Plus Lite.
I use the iphone app, it redirects to the website. The website is what pops the errors. I have a lot of experience with Wyze, this likely isnt a “you’re holding it wrong” problem. Again, i have 8 cameras on the plan, all added via the app previously. And one as recently as a month ago.
Happening for over a week now.
Did something change that might require payment info ?
Just tried again today and I was able to add my camera within the app — without getting redirected to the website. Still no idea what happened, but glad its fixed.
