Saving event video with sound

I have V1, V2, and new Outdoor cams System, they all have sound I can here on the WYZE app. but… , I can send a video event I want to save or send to friends via Text or email, BUT NOT ONCE HAS ANY OF THESE VIDEOS ARRIVED WITH SOUND ? Although they have sound when I watch them with WYZE app.
I hope someone can help point out something I’m missing here. I have a Google Pixel 3 A with Android 11 everything is up to date, phone and Cams
Thank you !

The sound is there in the video you sent. They just can’t readily play it.