Remote connection issues. Please help!

[StopICU33]

Perfect. Move over to this thread and post your ticket number there.

Live stream not hooking up to Cellular data

App not showing live stream gets stuck at 3. But if I turn my WiFi on my phone it works fine. In my house. When I leave my house and try to view the cameras using my cellular data it will not hook up. I have unplugged. And reset. Help!!