I recorded video of event while watching it on playback feature. When I played video I recorded it looks like camera has been moved. 3 cameras have all done same thing. The video is not what I’m seeing on playback how is this possible. THIS is photo of front door. Also a video of playback recording…

Ahhh yes this is a known bug and is currently being worked on. Sorry for the inconvenience.

Great good,to know. I assume firmware update,will fix it

Yes you are correct to help the dev team better fix this bug do you mind doing me an favor and send in some log files within the app? Instructions to send log files Open Wyze app > click “account” > then click “help and feedback” > and press “report an issue”.

I guess my coffee hasn’t kicked in yet, what’s moving?

The way the original post came in, you didn’t see the 2nd image unless you clicked the link below the 1st image. (I’ve fixed that display in the 1st post now.) What’s happening is not really the camera moving, but instead when you record playback to the camera roll, the resulting video is cropped t…

The problem is I have 5 cameras and all were at 1080p. They work fine at home on WiFi. When I’m away and on iPhone cellular I get a pop up saying go to 360p network not stable. So I just put them all at 360p. I don’t seem to see any difference

As noted, it’s been acknowledged by the dev team and will be fixed. In the mean time, I think the workarounds are either (1) not to record in 360p (which may not work for you for remote viewing if your internet up speed is too low), or (2) pull the card from the camera to retrieve the video files ra…

Recording video or photo of playback recording

Cameras

mixonepa February 27, 2019, 4:15pm 18

Hello @doseykeno, sorry for the inconveniences but here is a thread on the issue so you can get an insight on what is going on.

Topic		Replies	Views
Wyze V3 Camera Disconnects/Resets Frequently When Viewing SD Recordings Remotely Cameras app , cam-v3	3	424	October 8, 2021
Recording from playback is zoomed in Cameras	5	967	August 24, 2019
The app is a piece of crap, and so are the camera’s networking capabilities Cameras	184	8705	September 19, 2021
Lost internet for several hours. No recordings during that time Cameras iphone-ipad , cam-v3	23	1274	July 29, 2024
Can Wyze Cam Record to SD Card Without Internet Connection? Power & Lighting cam-v1-v2	70	28569	July 8, 2020

Recording video or photo of playback recording

Related topics