You’re welcome, and I understand that sentiment. Since I started spending time in the Forum, I’ve seen so much criticism—and I already have plenty of my own criticism of Wyze—that I’ve actually thought, “Hrm…is this what an abusive relationship feels like?”
Having said that, I understand that no piece of technology is ever likely to be completely perfect, as frustrating as that is. (And this is coming from someone who really likes to tweak things just to get them a little bit better—the enemy of good!) While my perspective as a customer is often disappointed because Wyze’s focus isn’t where I (in my ignorance of someone who has never run a business) think it should be, I also respect the spirit of innovation and what does occasionally look like progress in improving the capabilities of existing products…not just pumping out new gadgets.
I respect that attitude, and I generally make an effort to do the same. Criticism, especially the constructive variety, is often warranted, but it’s important to recognize and acknowledge when something is really done well, too.
Despite the volume of criticism I read here, I also see a lot of positive discussion, and I genuinely appreciate the helpful spirit of many participants here, especially those who have devised creative workarounds that overcome the incomplete capabilities of Wyze’s native features. That and a desire to give back and try to help others is what has me spending (too much) time here.