Power outage at home

Welcome to the Wyze User Community Forum @campososolar! :man_raising_hand:

Wyze isn’t going to be able to do much about the cams reporting in the app as offline when there is a power outage at the house. If the cam is unpowered, it can’t do anything until power comes back and it reboots.

Wyze has developed a “offline” notification to be sent to your phone when the HMS Security System looses network connectivity. This is currently only a feature on that single piece of Wyze Hardware. However, Wyze is currently working on a solution to add that feature to other devices. But, it is not an easy expansion given the millions of cams out there. I have linked the Wishlist request below that is asking for this feature. Follow the link, vote at the top, like :heart: some posts, and add your response post at the bottom.

One thing that I did to harden my system against power outages was to install an Uninterrupted Power Supply for my modem, router, and HMS Hub. That way, they remain operational and online in the event of a power outage. For cams though, they would also need to be plugged into a UPS for them to continue streaming.