Poor Sales Team

I was told by Wyze Sales Team that the Home Monitoring system would work in Canada. I invested in smart locks, memory cards, and cameras to stay in the Wyze environment. Not happy at all with this company.

Hi @Shawn.Rumble the monitoring service, Noonlight works in USA only.


Your best bet might be to return all the items for a refund, assuming the cost to send them back wouldn’t be too high. If you have evidence that the Wyze folks told you it would work in Canada, you should ask Wyze to pay any return shipping costs for misleading you.


Wild thought… VPN for Wyze products to appear as if you are in the USA until support is there?