Person Detection Update: A New Experiment for Premium Features

Not really a problem? They could still serve the feature to those who are “paying enough”… I’d rather see that than have the feature disappear. They certainly left it vague enough to do whatever they need to do later.

So what happens to those that paid but not enough? Do they get cancelled then a partial refund?

We have reached clairvoyance. Name your price and I will or maybe not tell you your future.

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What about on device person detection? Has Wyze given up on that entirely and is resorting to only cloud based AI for person detection? The hardware was capable with XNOR.ai. Why not continue R&D?

Research needs $$$$$$$

Remember Netfkix raised price 5 years ago?

I believe they said they were still looking at a on-device method

Could be any number of reasons why they didn’t do it on device. The simplest explanation could be that they just don’t have the knowhow to do it. Perhaps at least not without violating some sort of XNOR.AI software patents if it’s too close to the same processes. XNOR.ai I assume was pretty innovative if Apple bought them out. I’m not so sure Wyze itself does all that much from scratch software writing and is more of a reseller than hardcore engineering. After all, many products are just rebranded Xiaomi products including the band and scale based on the Xiaomi products I’ve seen. I saw someone on Reddit gutted and posted pictures and the decompiled firmware from the outdoor camera and it looks like that was written by Huawei based on the Huawei references all in the software.

On the cynical side, it could also be that Wyze actually wants a subscription service as a revenue source going forward into the future. Of course, that’s complete speculation and only they know what their plans are.

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So, I have person detection now (in beta)… And I get person detection on my outdoor cam. Am I understanding that the outdoor camera won’t have access to person detection after Oct 7?

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So in the email they say this is exclusively available to the earliest Wyze users.

But they are letting people post-November 2019 sign up for name your price PD…so it’s not exclusive to them after all, right? Apparently “earliest Wyze users” now includes everyone who signs up for it before October 9th 2020 then. Anyone after that presumably must get Cam Plus.

I wonder how they came up with the suggested $1.48 per account. Why didn’t they tell us how much per camera? So if I feel I have fewer cameras using PD than the “average” Wyze user I should pay less, but if I have more using PD than the “average” Wyze account then I should I pay more? What is average? 2 Cams? 10? I guess it also depends on how many events each cam has. Would’ve been nice to get some transparency in how much their costs are per event.

I am one of those very anti-monthly-subscription people. I don’t mind helping out,…I really debated long and hard about how much I should pay.

What I would prefer to do is have Wyze tell us how long it will take them to come up with a non-subscription plan. Do it all locally on a V3, create a hub that will do it all locally, or something else. I know they were looking to hire Edge AI programmers which indicated they were looking to do one of these things. Tell us a reasonable time frame of how long that will take (to make it right…really right), let me make a one-time payment to help get you through to that time. I understand I may then have to buy another device to handle that, or exchange cams (buy new ones and maybe auction off my old V2’s to others). All of that is reasonable.

Don’t get me wrong, Wyze has been more transparent than most companies…but half transparency is still not actual transparency. What is the ultimate solution? Are the new edge employee jobs in the hopes of looking at a future local solution, even if it’s just for a future cam? How much is it really costing per 12 second event so I can figure out what I’m actually costing you? Are you doing anything to reduce pointless costly events like leaves, bugs, dust, or short movement less than a second or 2?

Lastly, if I pick to pay one price now, can I actually change it later? It does say it has to be set by October 9th, and presumably isn’t available after that…if it’s not longer available after that can we actually really change the price since the option won’t be available anymore? The video indicated we can pay one price this month and less the next month when we don’t have money, etc…but it seems that would be difficult to do if it must be set by the 9th…

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That one I do know the answer is yes, it can be changed every month if you would like

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Person motion seems to be broken for the past week. Been working perfectly before that.
Reboots dont help much.
Most times it fails to detect person motion.

I don’t think that’s true? At least one person reported that they followed the link but the offer wasn’t available to them when they tried it. Perhaps someone screwed up the mass mailing eligibility list.

Personally I got the email I am an early subscriber with 16 devices in use. I chose to support WYZE and I subscribed to the 12 second /person detection option. This is now my issue, in the current IOS software as of today 9/12/2020. When you go to the event page it gives you the options at the top to see person events motion event or all events. When I try to choose person events “remember I subscribed and paid for the person option” i get a pop up saying to upgrade to cam plus! Really WYZE? I expect to be able to filter my events as needed. Remember I am paying you for this service! Has anyone who has subscibed and paid for the person detect / 12 second cloud option been abke to filter events to person? If WYZE plans to only offer this to cam plus subscribers than why bother offering the 12 second cloud/ person detection offer to begin with while only delivering part of the plan? Anxious to hear what others thoughts and experiences are.

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wow, this is a mess…

I’m now with the “give us a local solution” for people detection…

I don’t have Cam Plus but do have regular PD and can filter my events by Person.

You know what would be cool is to figure out what it costs on average per 12 second event and just allow anyone to opt in to activating or deactivating person detection when they want.

Maybe I only want PD active when I am away from home (maybe at work, or just on vacation or something), so I activate PD and then only pay per event (make the per event slightly higher than cost, but with a setting to limit a maximum amount of events per day or per month or something so bills can’t get carried away).

You could even make people pay a sort of deposit in advance, or a maximum amount per month they’re willing to spend, and then PD stops working after that limit is reached.

@UserCustomerGwen
This could be the most fair method if this pay what you want method doesn’t work. Have people pay in advance, and only get charged for the amount of events they actually use in PD. If they want to save on costs, they just temporarily disable PD on those cams, when they want it checked they set it to enable again. People can set up Rules, shortcuts, schedules, triggers or whatever to limit when events are checked for PD and then only pay for when they are using it.

Then we don’t have to keep guessing how much is fair to pay per account or per camera or per event or whatever compared to average or others or subsidize other people, etc.

If this “pay what you want” doesn’t work, consider discussing the viability of this. I know I’d use it constantly on my front yard cams, and only sometimes on my other cams, making sure to turn PD off most of the time and only have it checked when I’m away, etc. to conserve my costs (and thus yours too), and others would do this better as well and be much happier than trying to play guessing games or subsidize or overpay for something they aren’t using very often on some cams.

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I’m one of the early adopters so have the “pay what you want” for PD option - theoretically! Because when i follow the link in the email to activate this, i get sent to an empty Catalog page.

Anyone else having this problem? I’m on Chrome fwiw.

thanks

Can you screenshot what you see after you click the link/login? It should look like this:

Maybe delete your cache or hold ctrl and press F5 to force a refresh that doesn’t pull from cache. At the very least you should see the Cam Plus option even if it didn’t give you a PD option.

Go to services.wyze.com and see if you can login.