Pan Cam Firmware Flash - Stuck on Solid Yellow/Blue

Hi All,

I have a Pan Cam that worked for about a week and then it got stuck on solid yellow. I followed the instructions here on how to Firmware Flash Manually using I get to step 5 no problem “Wait for 3-4 minutes. The camera will reboot and change light status during this time.” but nothing happens no matter how long I wait. The light just stays the combined blue yellow solid LED. Tried switching out the cable but no luck. Anybody run into this issue and have any solutions?