Outdoor camera not recording

I moved from Indiana to Florida and can’t get my outdoor camera to work like it did. It doesn’t record even tho I paid for that. The video in Indiana was very good, but since hooking it up in Florida, it chimes when someone is near, but doesn’t record or save. How do I uninstall and reinstall? I’m 70 years old and not very good with troubleshooting. Would this do the trick?

Can you explain this:

And how do you have the camera mounted? What is it looking at? Is it looking through glass?

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No, it’s outside on my patio facing my driveway